Shipping policy

Customers are welcome to collect equipment directly from our warehouse by prior arrangement during business hours. If you wish to collect your order, simply select Pickup at checkout and we will contact you to arrange a convenient collection time. Collection also provides the opportunity to inspect your equipment prior to departure, and our team will be happy to assist with loading where required.

Our espresso machines are shipped via TPN, a nationwide palletised delivery network, for £75.00 + VAT.

Smaller items, including grinders, water boilers and filters, are dispatched via a tracked parcel courier service for £7.95 + VAT.

Please note that these services are delivery only and do not include installation, positioning, commissioning or connection of equipment.

Deliveries to Northern Ireland, the Scottish Highlands, Islands and the rest of the globe may incur additional charges. Please contact us before ordering if you require a delivery quotation for these areas.

Warehouse opening hours: Monday to Friday, 8:30am – 5:00pm. Collection is by appointment to ensure your equipment is prepared and ready upon arrival.